ClassAdapter Pro, operated by Joanne Johnson, wants you to be happy with your purchase. This Refund Policy explains when and how you can request a refund.
30-day money-back guarantee
If you are not satisfied with your ClassAdapter Pro subscription, you may request a full refund within 30 days of your initial purchase or renewal date. This applies to both monthly and yearly plans.
How to request a refund
Our payment provider, Paddle, is the Merchant of Record for all subscriptions and handles refunds on our behalf. To request a refund, you can:
- Visit paddle.net and look up your order using the email address you used at checkout, then request a refund directly; or
- Email us at support@classadapterpro.com with your order details and we'll help coordinate the refund with Paddle.
Processing time
Once a refund is approved, Paddle will process it back to your original payment method. Depending on your bank or card issuer, it can take 5–10 business days for the refund to appear on your statement.
What happens to your subscription
When a refund is issued, your Pro subscription is cancelled and your account reverts to the free tier. Any content you have created remains accessible under the free plan's limits.
Outside the 30-day window
After 30 days, refunds are reviewed on a case-by-case basis in accordance with Paddle's Refund Policy and applicable consumer-protection law. You can cancel your subscription at any time from your account; cancellation stops future renewals but does not, by itself, refund past charges.
Contact
Questions about a refund? Email support@classadapterpro.com.